This Privacy Policy describes how Estrellas Cleaning Services LLC ("we," "us," or "our") collects, uses, and protects information provided by visitors to our website and clients who request our services.

Information We Collect

We collect information you voluntarily provide when you:

• Submit a quote request or contact form
• Call or text us directly
• Communicate with us via email or WhatsApp

This information may include your name, phone number, email address, service address, and details about the cleaning service you need.

How We Use Your Information

We use the information you provide solely to:

• Respond to your quote requests and inquiries
• Schedule and confirm cleaning appointments
• Send service reminders or follow-up communications
• Improve our services based on client feedback

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only when required by law or to fulfill your service request (for example, coordinating with our cleaning team).

Data Security

We take reasonable precautions to protect your information. Our website uses HTTPS encryption. Form submissions are transmitted securely and stored only as long as needed to fulfill your request.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly as a result.

Third-Party Services

Our website may use third-party tools including Google Analytics (for traffic analysis) and Trustindex (for displaying Google reviews). These services have their own privacy policies and may collect data independently.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.